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New Member

Need to Load Supervisor Desktop application on Win-2003

Does anyone know how to load superviosr agent desktop application on win-2003, this is only for lab environment....

6 REPLIES
Cisco Employee

Re: Need to Load Supervisor Desktop application on Win-2003

For UCCX when CSD is installed it first checks the windows OS version, if the  found version is not tested it will give the error stating that OS is not supported.

Windows 2003 server is not tested for CSD/CAD and the application will fail to install.

Thanks

Anuj

New Member

Re: Need to Load Supervisor Desktop application on Win-2003

Thanks for the response....

Besides XP and Vista, what are some of the tested OS systems CSD can be loaded onto?

Please advise -

Green

Re: Need to Load Supervisor Desktop application on Win-2003

Listed in the BOM (HW/SW System Requirements) and typically added to in the Release Notes.

For example, CAD 7.6.2 (from UCCE) also supports Windows 7....

Regards,

Geoff

Cisco Employee

Re: Need to Load Supervisor Desktop application on Win-2003

For UCCX you can download the comp guide

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

and check the section "CAD/CSD/CDA Client OS" for different version of UCCX

Hope this helps

Anuj

New Member

Re: Need to Load Supervisor Desktop application on Win-2003

Anuj -

Besides, XP and Vista, do you know which other OS I can load CSD....

Please advise, thanks -

Winston A. Lewis | Americas Telephony, Telephony, Telecommunications | IT

Services

Ernst & Young, LLP

55 Ivan Allen Blvd, Atlanta, Georgia 30308, United States of America

Office: +404 817-4126 | Winston.Lewis@ey.com

EY/Comm: 8695394

Website: www.ey.com

Thank you for considering the environmental impact of printing emails.

From:

anubhati

To:

lewton sdw

Date:

11/11/2010 11:48 AM

Subject:

New message: "Need to Load Supervisor Desktop application

on Win-2003"

Lewton@sdw,

A new message was posted in the Discussion thread "Need to Load Supervisor

Desktop application on Win-2003":

https://supportforums.cisco.com/message/3223983#3223983

Author : anubhati

Profile : https://supportforums.cisco.com/people/anubhati

Message:

Cisco Employee

Re: Need to Load Supervisor Desktop application on Win-2003

For UCCX you can download the comp guide

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

and check the section "CAD/CSD/CDA Client OS" for different version of UCCX

Hope this helps

Anuj

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