installated on UCS, and configured. Just wondering if anyone knows how to use UCCX script to record prompt and save it
1 x Supervisor 4 x Agents Business hours 8am – 5pm holidays off (jan, feb, may, july, nov, dec) end of day - Voice Mail or forward to 632-5555 Announcements to be made while call is on hold When all logged off goes to Unattended during open hours ?
any suggestions in basic essential script for the above?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...