New agents dont login without restarting the Callmanager
I am using CRS 5.0(2) and Callmanager 6.1
we are using extension mobility for agents to login but sometimes what happens that when agents tries to login the ip communicator stops working and we get error message
"Resources Device is off .
The Agent Extension is out of service . Ready State change and call control operations cannot be performed . "
One important thing to note is that the ip communicator is working fine before agent tries to login but once he tries to login the ip communicator state get bad and no dialling gets done when ip communicator is closed and reopen it takes around 5 mins to get register again and still the same behaviour is observed . Things turns to normal after restarting the publisher . Urgent help will be highly appreciated .
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...