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New partial Setup requirement.

Hi Guys,

I m trying to deploy a UCSS-UCCX 9.0, Customer only requirement for call should be record and and they will answer those calls by scripting.

Pls help me how can i install the uccx 9.0. I am new for uccx.

Customer having

2 mcs server

1 router 2921

Thanks

Ashish Kumar

1 ACCEPTED SOLUTION

Accepted Solutions
VIP Super Bronze

New partial Setup requirement.

The release notes, design guide, and install guide are a good place to start. Unless you're a programmer CCX is not an easy product to learn since so much of it is code-based (i.e. the script editor). Mostp people end up needing the UCCXD and UCCXA Cisco Learning classes to properly understand the product.

PS- Be advised that the MCS hardware will not be supported in the 10.0 release due out later this year. You may want to alter your design to put the solution on supported UCS servers instead.

Please remember to rate helpful responses and identify helpful or correct answers.

1 REPLY
VIP Super Bronze

New partial Setup requirement.

The release notes, design guide, and install guide are a good place to start. Unless you're a programmer CCX is not an easy product to learn since so much of it is code-based (i.e. the script editor). Mostp people end up needing the UCCXD and UCCXA Cisco Learning classes to properly understand the product.

PS- Be advised that the MCS hardware will not be supported in the 10.0 release due out later this year. You may want to alter your design to put the solution on supported UCS servers instead.

Please remember to rate helpful responses and identify helpful or correct answers.

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