We use until today a UCCX-Server (Version 220.127.116.1103-32) as standalone, now we have set up a new server as Subscriber , until now everything is ok and it works fine.
Now I have a question , we have round about 70 Agents which use UCCX daily , so could be happened that they get a problem with the Agents (login or Logout or ….) if I start CCX-Tool for client configuration because we have now 2 UCCX-Server ?
I have read a Manuel in internet about this but I am now sure if it is true.
Changing trough postinstall.exe could be also an workaround, but is this solution really TAC-supported?
My question in this case would be:
What happens, when Client Configuration Tool is executed again after installing a second UCCX node and previously installed CAD-client (only capable to contact the first UCCX node) is started again? CAD-should check for updates in this case...
Here could be necessary that CAD installs updates. What happens when the user runnung CAD has no admin capability? Can this be an interruption and not more possible to start the CAD software?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...