Use ICMDBA to check your logger database. Select the _sideA database and look at Space Used Summary. Focus on the Date/Time column and validate that all half hour tables show that they have been updated at the same time. Is the agent half hour lagging the Call Type Half Hour?
Make sure the site name in the PG for agent distribution (enabled = Y) is exactly the same as the name you have used to build your AW site.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...