Make sure the customer is aligned. The customer on the dialed number must match the customer configured on the network VRU, for which you have a label (8555555555) configured on the CVP Routing Client. Check in System Info that the customer is set and the Type 10 CVP NVRU is the default.
You need all your ducks in a row to make the "Send To VRU" node return the correct label to CVP. Then CVP needs to have a way of sending this to the gateway (either through Send to Originator for a branch office or through a static route in CVP or CUPS).
That message about the default label is not useful or important. Do you have all the ECC variables you need defined? The normal set is:
A number identifying a call to the App Server and, optionally, the VB. For a call from the network, consists of an H.323 Conference ID. For a call arriving from a non-Voice Browser client, consists of a random number.
Return status error code to be returned from the CVP to the NAM/ICM upon a False return code in the Run Script Result.
Locale, a combination of language and country which define the grammar and prompt set to use.
Root of the URL for all media files and external grammar files used in the script.
Default storage area for data for the Play Data micro-application.
Directory for all system media files, such as individual digits, months, default error messages, etc.
Directory for all application-specific media files and grammar files. You can also set this value to â..â for Audium.
Specifies the ASR choices that a caller can input for the Get Speech micro-application. Each option in the list of choices is delimited by a forward slash (/).
Specifies the text for inline Text To Speech (TTS).
Specifies the type of input that is allowed.
Valid contents are: D - DTMF, and B - (Both, the default) DTMF and Voice. If you are not using an ASR, you need to set this variable to D.
Storage area for any ASR input that is collected from Get Speech. More importantly, Audium returns data here.
Specifies whether Customer Voice Portal's Text To Speech (TTS) or media files should be played to the caller. Valid contents are: Y - Yes, use TTS capabilities, N - No, do not use TTS capabilities; play media files instead.
This parameter specifies the manner in which you pass information to the external VXML.
Array 5 x 40
This variable array sends information to the external VXML file.
Array 4 x 50
This variable array returns information from the external VXML file.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...