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No Recording Button in CAD

Hello,

I have CAD Enhanced Package and I don't see a recording button and stop recording button in CAD as I see in the user guide. I have Calabrio Quality Management and it is supposed to use this button.. Any idea if I am missing something?

Thanks!

Chad

3 REPLIES

Re: No Recording Button in CAD

Might it have been removed from the layout by the admin?

david

New Member

Re: No Recording Button in CAD

Hi,

Check in layout ,the recording button there or not.

If not add the button in layout and check it.

Regards

Bob

*HTH *Pls rate it*

Re: No Recording Button in CAD

I checked this before posting it, its not in the layout buttons options. Maybe recording is only available in premium? If its not available in enhanced how do I use Quality Monitoring?

Chad

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