Can you check the logs in those computers? ... can you check if your agents are licenced in the AQM server, you can check this in the QM administrator application, check also if the login username of the agent's machine is the same than the one configure in the QM. Check if the PC is attach to your phone and also if the phone has the span to pc port enable.
I have an additional query. The QA desktops are running on a operating system of Windows 7 while the Agent Desktops are running on Windows XP. Is this setup okay for the Version of QMD is version 2.7.3.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...