I've configured some CTI route points in CCM and associated them with the IPCC JTAPI user but they aren't showing up in IPCC as a trigger I can add. I've got about 200 other triggers defined and working. Any ideas? IPCC 3.x.
I don't know for sure or not, but is it possible there is a max number of triggers that can be added? Over 200 triggers seems like a lot. In our call center, we only have a few triggers. I would try completely removing one of the existing triggers and unassociate it from the JTAPI user in CCM too. Then, see if one of the new triggers shows up just to rule out a device limit. I'm curious if there is a limit.
200 triggers is not the issue. I had a client with more than 600 triggers. So, thatz not it. I would suggest trying just unassociating the trigger from the jtapiuser and then reassociating it again. Ensure you select No Primary Extension and No ICD extension.
If it still does not show up, recycle the engine. Also check that you have the right JTAPI settings. And lastly, ensure that the RP addition was done on the publisher
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...