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New Member

Not able to delete evaluation form

Hi

We have AQM version 8.5.2 integrated with UCCX 8.5

The have created archive for 2 month for evaluation . Now as per the cofig all the recording for evaluation will be kept for 2 month only and after that it will be deleted, However as per document the evaluation form associated with the recording will also be delteted.

Now what we found that those evaluatiuon form are still in the system and the delte option for these evaluation are still greyed out.

What can be done to resolve this ..........

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New Member

Hi,I am also trying to delete

Hi,

I am also trying to delete evaluation form from AQM version 9.0 but couldn't find an option for that. Did you find out how to do it?

Any help will be appreciated

 

Many Thanks

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