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New Member

Null pointer exception error

I have  script that was working but I saved it out and then edited it and now get a error when i try to validate it. I am not sure how to isolate it.

script Validation Failed: java.lang.nullpointerException

Not sure what coruppted this. does any one know how I can trouble shoot this?

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
VIP Super Bronze

Re: Null pointer exception error

Ok this looks like a little corruption in the Java behind the scenes. Open the Menu step labeled Mon_Thurs_Menu and click OK to save it again. Validate your script again; there will be a few Dangling GoTo errors but those will be easy to fix.

Please remember to rate helpful responses and identify helpful or
7 REPLIES
VIP Super Bronze

Re: Null pointer exception error

Assuming it is showing you this error in the bottom-right section and not as a pop-up message you can click on it. It should highlight the step that is generating the error.

Beyond that we would need to see your script. You can put it in a ZIP file and attach it to the thread.

Please remember to rate helpful responses and identify helpful or
New Member

Re: Null pointer exception error

Here is the script and yes it

is in the window below as a error when I validate.

VIP Super Bronze

Re: Null pointer exception error

Ok this looks like a little corruption in the Java behind the scenes. Open the Menu step labeled Mon_Thurs_Menu and click OK to save it again. Validate your script again; there will be a few Dangling GoTo errors but those will be easy to fix.

Please remember to rate helpful responses and identify helpful or
New Member

Re: Null pointer exception error

You rock! That was it and I fixed the Go to errors!

Thank you Very Much!

New Member

Re: Null pointer exception error

Interesting also when I click on that error it does not highlight a step in the script.

Silver

Re: Null pointer exception error

Are you running it on the server or Windows client PC? if it's a PC which Windows OS? Also please let us know the UCCX version.

Pablo

New Member

Re: Null pointer exception error

I am running on my PC WIN XP and my UCCX version is 7

.0.1

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