We are running CVP and ICM version 8. On the HDS Termination Call Detail table, the Trunk field is showing Null.
In the old version 7.2, the Trunk field showed values. This field is used by our reporting application (Exony VIM 8). It basically shows the agents extension on the report.
I have TAC case open. The engineer initially told me that the field is showing values in his test lab running versions 8 and 8.5. Today he tells me that the Trunk field should show Null values in both versions.
Is this by design or a bug?
I've included the SQL queries from both 7.2 and 8.0 HDS in spreadsheet format.
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