I am trying to do a silent monitoring through the CAD supervisor desktop but unusually I am able to hear the agents voice but not the customers voice...checked for sniffer traces and it looks fine, checked for vlan or span configuration even though it was not required...and the phones are 7940..ccm version is 4.2.3 and the cad version 7.0..Any help in getting this fixed
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...