Thanks guys ,I don't think we have ICM or UCCE deployment because there is no dedicated CAW box. I was not here when the VOIP system was set up. What I'm trying to figure out is why some of our users are getting kicked off the desktop call agent so I wanted to check the ICM settings.
Is it possible that you have a System IPCC Deployment? If this is the case, all software are installed in the same machine (Logger,Router,AW,Peripherals) so ICM Configuration Manager is lacated/installed at this machine.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...