Opsconsole Control Center: Call Server status is down

[Shalid Kurunnan Chalil]

We have CVP deployment 7.2

In the Ops console the call server status is showing down. But there is no issue in the call routing.

I have performed teh steps described in the trouble shooting guide. but no luck.

1. From the command line, run %CVP_HOME%\bin\tac\reimage.bat on the Call Server.
   
2. Restart the Operations Console Resource Manager (ORM) service.
   
3. Log in to the Operations Console, and choose Device Management > CVP Call Server. Save & Deploy to save the changes and apply them to the Call Server.
   

4. Click

so request any one to guide me

[geoff · Accepted solution]

Sometimes the comms between the resource manager service on the Call Server and the Ops Console gets messed up. Restart that puppy.

Run "services.msc".

Restart "Cisco CVP Resource Manager".

That will fix it.

Regards,

Geoff

[Shalid Kurunnan Chalil]

Thank you verymuch Geoff....

[Shalid Kurunnan Chalil]

Hi Geoff,

when i restarted the CVP Resource manage from call server.

It showed UP and after one min , it went down status again...

i tried resrting the same, but no luck..

[david.macias]

Can you post your CVP error log?

david

[shaheeramunir]

It worked for me