I want to edit a script to place someone in queue if all agents are busy. Then play hold music for 20-30 seconds between a prompt that says "We are busy, please continue to hold, or press # to leave a message for our agents to return."
So the question is what kind of play prompt will allow me to look for a key punch for 5-8 seconds and then go on to the queueloop? I don't want the "are you still there?" prompts that occur during the timeouts, I just want it to go on as if no input was needed.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...