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New Member

Oracle varchar2 not returned as String

Hello,

We have CRA 3.1 and we are trying to intergrate it with oracle 10i. we have a query that returns a row with 5 fields. 3 strings and 2 integers. We that have to put these values in local variables. The interger values are OK but the string values do no appear on CRA. We than tried MS-SQL and all valeus are returned (using the same query). Do you know if CRA 3.1 has any incompatibility with oracle varchar2 datatypes? we also have tried oracle char and varchar datatypes but none worked.

2 REPLIES
Cisco Employee

Re: Oracle varchar2 not returned as String

Hi

I don't see Oracle 10i listed in the compatability matrix for CRA 3.1, only 8i

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

Joe

New Member

Re: Oracle varchar2 not returned as String

Hello can you tell me how you configured the ODBC driver and how you installed the client Oracle. I just have the same scenario.

Thanks.

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