There is not Terminology like progger1 progger 2 it may be ProggerA and ProggerB.
UCCE is always deployed as redundant solution with Side A and Side B.
regarding on a failure scenario there are two consideration:
1) CUCM fails
if CUCM fails, all ports on dialer will be unregistered and dialer will flush out all the dialing records it has currently. and the same records will be marked as pending by campaign in database. this records are scheduled to retry by campaign and the retry time will be available at CallBackDateTimeXX column in Dialing list table.
2) Dialer fails: if campaign manager loses its connection with dialer, it will mark all the records for that dialer to "U" (unknown state), all the unknown records are marked as pending after 60 minutes by Campaign.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...