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New Member

outbound campain using CAD agent desktop

Hi ,

We are running CAD agent desktop , and looking for the method to use this for outbound campian ..

can anyone please advice on how to use the CAD agent desktop to use that for outbound campain ?

thanks

Purna

2 REPLIES

outbound campain using CAD agent desktop

Is this for Cisco Unified Contact Center Enterprise or Express?

Anthony Holloway

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Anthony Holloway

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New Member

outbound campain using CAD agent desktop

Hi ,

Yes UCCE 8.5.1

regards

PW

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