09-06-2009 01:58 PM - edited 03-14-2019 04:33 AM
All,
Can you use the dialer in Preview mode, with transfer to IVR? MY initial guess is of course, but let me know ;)
Thanks,
Chad
09-06-2009 02:27 PM
Initial testing says no :( seems ridonkulous
09-06-2009 09:12 PM
This posting may be useful for you in configuring IVR based outbound campaigns
http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Contact%20Center&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cd2af0a
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