Outbound dialer (UCCE 9.0) with sip proxy, agent dont recive call
I have problem with new installation Outbound Dialer with Sip Proxy. In Dialer all state in active. On sip proxy I have route table. Number with prefix 9063 route to voice gateway (cisco 5350) with e1, number with prefix 1 route to CallManager (9.1). When I start outbound campaing, dialer reserved agent and make a call - sip proxy - voice gateway. Customer recive call, but when customer pick up call - call reject. On sip proxy I see error with callresault 503. On CallManager I have sip trunk to sip proxy. Problem look like Sip proxy can't transfer call to agent...
Do you have any ideas how I can resolve this problem?
On voice gatway dial - peer 1xxx to SIP Proxy. Now I find that problem happen on sip proxy with server group. It's look like bug with server group. When I change configuration and route calls on same CUCM, but not use server group - agent receive calls without problem. For example:
If I add CUCM servers directly in route group CUCM-RG, and route calls to CUCM-RG -OK
If I add CUCM servers directly in server group CUCM-SG, and than add CUCM-SG in route group CUCM-RG - calls fail
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...