Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Outbound Dialer with IPCC Express

Can anyone point me in a direction on how to create a crude outbound dialer app with IPCC Express?

  • Contact Center
1 REPLY
Silver

Re: Outbound Dialer with IPCC Express

You should use HTTP trigger and create some external http request to this script it will simulate outbound.

HTTP trigger can connect agent and try to call customer.

regards,

pk

230
Views
0
Helpful
1
Replies
This widget could not be displayed.