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Outbound Dialing on contact centre express 8.0

Hi, My self is Rupesh. we have contact centre express 8.0 with standard license and running IVR application.  Currently we have inbound calling and wanted to implement outbound calling.  Is it possible to implement outbound calling on current setup?

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Re: Outbound Dialing on contact centre express 8.0

Rupesh,

Outbound dialer is a licensed feature available only on premium edition, so you will need to upgrade your licence in order to get it.

Sent from Cisco Technical Support iPad App

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