Does anybody know if there is a way to setup a script to perform as an outbound dialer? We are trying to setup something where after a customer has enetered their information (name, number, address, etc.) via a web form it will trigger an outbound call to the number that was entered (from specific agents). We should be able to get the information from the database that the information is in but I cannot figure out how to trigger the call when a new entry in entered. If anybody has ever setup something like this or has any suggestion I am open to trying just about anything to make it work. Thanks
Hi Riccardo, thanks for the reply. We are running IPCC Express 4.04 and Call Manager 4.1. I don't know if the feature that you described is part of the versions that we are running. I will do some research into the different versions and see if I find anything. Thank you very much, I appreciate it.
I kinda figured that I would need to come up with some sort of work around type of thing but it never hurts to see if someone else may have already encountered it. Thank you for the comments, I really appreciate them.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
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