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Outbound ECC Variables in Siebel CRM

Anyone knows how to get values of Outbound ECC Variables in Siebel Desktop? We configured Siebel for Outbound Option in Preview mode. But we want to get such ECC as: Call.BAAccountNumber, Call.BABuddyName and others, but we cannot grab these values in Siebel CRM desktop? Anyone has any Ideas?? Document ?CTI Driver for Siebel 7 Reference Guide for Cisco ICM/IPCC Enterprise & Hosted Editions? don?t cover this issue. We use Siebel 7.8 and IPCC 7.0.

-- best regards, Igor
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Anonymous
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Re: Outbound ECC Variables in Siebel CRM

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