Outbound: Hearing the ring indication (busy, ringing, mobile closed)
In the outbound autodialer, how can I hear the ring status on the phone for the number we are calling it? We need to know if it is busy or ringing?
I am using the PREVIEW_ONLY, if I will use PREVIEW_DIRECT_ONLY then I have to click on "Make Call" instead of clicking on Accept in case of PREVIEW_ONLY, correct? But still there is a problem in the PREVIEW_DIRECT_ONLY, if I need to Reject the call, will I have this function in the PREVIEW_DIRECT_ONLY or no chance to reject the call, I have only a chance to accept?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...