Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Outbound option - Preview - Skip

Hi all.

I'm in a Preview-Blended mode (ICM 6.0).

So when a reservation-call arrives, I can decide to "SKIP" it.

If I do that I see on the Dialing_List table, that that record has the date changed, exactly by one hour more.

This is my question:

where can I set this 'one hour' more of the skip phase? May I set it somewhere (for example I'd like to put it at two hours more, not one...) or not?

Thanks.

1 REPLY
New Member

Re: Outbound option - Preview - Skip

There's no option on ICM servers where you could set the skip phase.

rgds,

Sulabh

120
Views
0
Helpful
1
Replies