I have a customer that is requesting the following:
Have an agent make an outbound call to a location, let say the agents is in florida and call a service center in colorado. we want the caller id and name to show as if they are calling from the office in colorado.
is there a way to do an db dip to pull this information and make the call?
Caller ID inforamtion is always driven by phone configuration and calling party transformations that you can do along the path of the call flow. Please describe your call flow in more details and we can provide possible solution.
But this is all going to be CUCM driven, not UCCX.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
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