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New Member

Outbound: Timeout for the imported list, so not to dial it

Hi All;

In the outbound auto dialer:

Is it possible to set a timeout for the imported numbers in the list, so within that time, if no agent available then the number will be removed (so will not dial the number) even after the agent login.

Can this be acheived in the outbound auto dialer? How?

Appreciate the help.

Regards

Bilal

2 REPLIES
Super Bronze

Re: Outbound: Timeout for the imported list, so not to dial it

Hi

UCCE or UCCX?

For UCCX there isn't any such feature - you could name each campaign after the date which you upload it on, and then manually remove each campaign after a number of days past the upload date.

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
New Member

Re: Outbound: Timeout for the imported list, so not to dial it

It is UCCE. How it can be done in UCCE?

Regards

Bilal

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