I'm looking to figure out for inbound calls, how to take the inbound caller ID and pass it back out the CCX/UCM when using a Call Redirect step in the script. The Cisco is acting as the main IVR, and based upon what option the caller chooses, the call is then redirected out to another location using a different phone system (Avaya). For database dipping and screen pop purposes, need the Avaya to see the what the actual callers ID is, as compared to the caller ID of our outbound circuits. We are the telco, so no issues on our end. Just need the Cisco to pass that information out.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...