PCCE 10.5 Missing column from Finesse Live Data report.
We have the out of the box Finesse gadget for agent desktops and a single columns (agent name) is blank. We can see the data in CUIC, but not in Finesse. We have a TAC case open, but would love to hear if anyone else has run into this before.
Did you get to the bottom of your issue? Is not exactly your issue but I've upgraded a PCCE lab to 10.5 and I see Java code on home and Manage Call instead of buttons. I wonder if there is any bug we should be aware of before upgrading production environments.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
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clear text, these texts can be gibberish unless you understand fully
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Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
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CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
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