pguser lost controlled devices

[c.pezzini]

hi,

sometime pguser lost controlled devices

(call manager 4.1), i don't know why but is a very weird problem,

thanks

Claudio

[thomas.chen]

Try the patch 3.1(4b)ES38

Try:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_1/sys_ad/adm_sys/ccmcfg/b07user.htm

http://www.cisco.com/warp/public/788/AVVID/create_user.html

[mcalabadv]

Claudio,

We have an issue where our route points and agents get disassociated with the PG user. The route points also show unregistered. Is this similar to what you were seeing?