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New Member

Phone book diplay

Hello

I'm facing Phone book display error; " unable to retieve phone book" in the list of contact with only some agents finesse desktop, UCCX version 10.6

The "Retry" button doesn't help to refresh the page;

Regards

4 REPLIES
New Member

Did you try in IE?

Did you try in IE?

Regards

Devan

New Member

Yes but it displays the same

Yes but it displays the same in IE version 11

Firefox Version 45 was adviced  because the latest version doesn't show up wrap-up codes validation (it's a cosmetic issue) since the client doesn't agree to use IE

Just few agents who are facing this problem

Best regards

On the affected agents, if

On the affected agents, if you go into safe mode do you get the same issue?

david

New Member

Yes i have the same issue on

Yes i have the same issue on safe mode

Regards

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