Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

Bronze

Phonebook in UCC5X

Is there a way to import CUCM 6.0 cooperate directory into Phone book option in Cisco desktop administrator. The idea is to use UCC5X for reception instead of attendant console using AA.aef. But, we have to manually populate the directory .

thanks in advance.

cheers

Ikram

2 REPLIES
VIP Super Bronze

Re: Phonebook in UCC5X

Not in any automated fashion. This has been discussed in previous threads such as here: http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Contact%20Center&topicID=.ee6fe12&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cc05c56

My recommendation is to submit a feature request to Calabrio if you are a partner.

Please remember to rate helpful responses and identify helpful or
Bronze

Re: Phonebook in UCC5X

Thanks for updating me. What about in new UCCX 7.0 Release.?

119
Views
0
Helpful
2
Replies