Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

Place call is not working in HTTP trigger script

All,

I have basic hello script with HTTP trigger and CUCM trigger configured as well. I am trying to dial out an extension and play an prompt in my script. Running UCCX 7.0.1 with premium license. The place call step doesnt start at all when I do the debug. HTTP trigger and response works fine. Anything I am missing in the script.

Regards

Soban

2 REPLIES
VIP Super Bronze

Re: Place call is not working in HTTP trigger script

Create a Contact-type variable. Set the Place Call and Play Prompt to this second contact. You cannot play a prompt or make a call to the triggering contact when the script was triggered by an HTTP contact instead of JTAPI.

Re: Place call is not working in HTTP trigger script

After changing the play prompt to the contact variable, also check the call control group id and the dialog groups of the place call step, just to see if you are using the correct ones.

Gabriel.

426
Views
0
Helpful
2
Replies
CreatePlease to create content