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New Member

Place Call step or Call Redirect

Hi there,

I have a scenario where after hours i need to transfer to mobile phone A but if it does not answer for whatever reason it needs to go to mobile phone B.

Can i use the Place Call step to achieve this? The Place Call step has the No Answer branch that Call Redirect does not?

1 REPLY
Cisco Employee

Place Call step or Call Redirect

use Call Consult Transfer instead.

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