Two days ago and yesterday,I got a an issue that I've not been able to understand. At night when the call volume to our contact center is suppose to be less, some logged on agents get poor voice quality calls coming in at particular extensions.They are like 10 of them.
What could be the possible cause of this? It has happened for two nights and I don't want it happening tonight as well.
There's a twist to the story.It turns out that certain number of agents keep having this problem and this is regardless of the phone or PC they roam to. They keep getting these voice distortions when on a call with a customer.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...