Re: Posting the SessionID in CAD when agent places an outbound c
This may not be what your looking for (and if so please ignore) but I uploaded this document I created a while back describing how to pass the SessionID (in decimal format so to be compatible with reporting) via CAD and enterprise call control variables.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...