I upgraded to Presence 8 today and realized I lost all of my CAD contacts. We previously, successfully integrated UCCX Cad Agents with our Presence 7 environment. Now that we are at 8, in the Desktop Admin, under Presence Integration, there is a drop down box that only has 6X and 7X versions of Presence available for integration..no 8. So, can this be done with some sort of upgrade to UCCX7 or some sort of ES release?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...