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Presence 8 and UCCX 7 Integration

I upgraded to Presence 8 today and realized I lost all of my CAD contacts.  We previously, successfully integrated UCCX Cad Agents with our Presence 7 environment.  Now that we are at 8, in the Desktop Admin, under Presence Integration, there is a drop down box that only has 6X and 7X versions of Presence available for integration..no 8.  So, can this be done with some sort of upgrade to UCCX7 or some sort of ES release?

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Cisco Employee

Re: Presence 8 and UCCX 7 Integration

UCCX 8.0(1) is the first release with CUPS 8.0.1 support.  The compatibility matrix for UCCX has a list of the CUPS Releases that have been tested and verified with each version of UCCX.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

Thanks,

Brendan

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