I am using one CSQ for a number of incoming call numbers. Does anyone know of a way to prioritize calls so that if they come in from a different number it can take prioirity over existing calls in the Queue?
You can use the Set Priority step (in IPCCX Enhanced and Premium) to change the default priority of a call; all calls have a default priority of "1". You can set priorities based on called and calling numbers, depending on what you need to achieve.
You can use the Set Priority step (in IPCCX Enhanced and Premium) to change the default priority of a call; all calls have a default priority of "1". You can set priorities based on called and calling numbers, depending on what you need to achieve.
