Priority Call - If Statement?

[Neal haas]

I am creating a new script with Priority Treatment for incomming calls.

Question: I want to have the priority calls listen to some menu's and not others. is there a way to check the prioity of a call to skip some menus? or should I just build another call treatment?

basically I just want priority calls to follow the time of day and 1 menu, without having to build a separate menu system just for priority calls..

Thank you

[Omar Deen]

UCCE or UCCX?

[david.macias]

I don't believe you can do this with UCCX either, but I know in UCCE you can't check the priority of a call out of the box. Your best bet is to set the priority then set a variable with that priority, then use the priority for call control.

david

[Neal haas]

I think that is what I cam going to do is set a Variable and follow that train of thought.

Thanks for the help.

UCCX.