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Problem in import Outbound contact

Hello,

 

I have a problem in import outbound contact. When I import a file of contact list, it works as I login agent in Finesse, it dial automatically. But when I import the same file again, it doesn’t works. But after a period of time (30 mins) it works again. Then it doesn’t works again. I have no idea on that. Could someone help me? Thanks.

 

Andy

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1 REPLY

Hi, is it UCCX or UCCE?G.

Hi, is it UCCX or UCCE?

G.

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