I have a Call Manager 5.04 with an IP-IVR 4.05. I use an ASR server, OSR 3.0 scansoft.
It?s a new install. My ASR work fine when I use the step ?Simple Recognition? with a grammar grxml or the step ?Get Digit String?.
But I have a problem with the step ?VoiceBrowser? on my script.
When I use the debug reactive script I have an error message:
?class com.cisco.com.dialog.VoiceBrowserDialog not found in com.cisco.wf.mrcp.asr.dialog.DialogObjects Bundle; nested exception is : java.util.MissingRessourceException : can?tfind resource?
See attach file, the error message : ?error_message.doc?
You can see on attach filet the zip file: script_grammar.zip :
1. my script : cegid_vxml.aef
2. my grammar : cegid_produits.grxml
3. my voice XML file : BeaconContracts.vxml
Also you can see the IP-IVR log files : Cisco001MIVR0006.log
You can see the error on line 2305.
Do you think, it?s an error of configuration or there a problem on java file?
I don?t know where can provide this problem.
Thanks you for your help.
where is your vxml document located? I am not familiar with crtp://. I use a http server to serve the vxml files to the app with success:
crpt is protocol propritary by Cisco, it is if you want to use document management on IPCCX.
I tried to use http but it's the same result.
Thnaks you for your help.