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New Member

Problem to unistall Cisco Supervisor Destktop

Hi Guys,

My Customer have a IPCC 5.0.2 Rebuild 45. After install this release, the CSD had change, because, CSD was with another version. Our Customer uninstall the previous version and did download of plugin the last version, but, It is presenting error. Are there any procedure to unistall the previous version?

Thank You,

Wilson Santana

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Cisco Employee

Re: Problem to unistall Cisco Supervisor Destktop

Hi ,

Sometimes uninstalling the CAD from add/remove programs does  not remove some of the components and we need to manually clear some of the registery keys.

Here is a link for the document that will guide to maually remove CAD.

http://www.cisco.com/en/US/products/sw/custcosw/ps427/products_tech_note09186a00807835e3.shtml

HTH

Please rate all docs.

Rajiv

3 REPLIES
Cisco Employee

Re: Problem to unistall Cisco Supervisor Destktop

Hi ,

Sometimes uninstalling the CAD from add/remove programs does  not remove some of the components and we need to manually clear some of the registery keys.

Here is a link for the document that will guide to maually remove CAD.

http://www.cisco.com/en/US/products/sw/custcosw/ps427/products_tech_note09186a00807835e3.shtml

HTH

Please rate all docs.

Rajiv

New Member

Re: Problem to unistall Cisco Supervisor Destktop

Hi Hajiv,

This documment refer the version 4.0.x. Is it used too to version 5.0.x?

Thank You,

Wilson Santana

Cisco Employee

Re: Problem to unistall Cisco Supervisor Destktop

Hi Wilson,

The document also applies to 5.x

Regards

Rajiv

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