Problem with IPCC Express 5.0 and extension mobility
I have IPCC Express 5.0.2_SR01_Build053 here, together with Callmanager 220.127.116.1100-5.
I have a problem logging in an to the Agent Desktop or the IP phone agent when using extension mobility.
When a EM profile is used, I get an error message that the device needs to be assigned to the RM JTAPI user. When I configure the phone directly with an Agent extension, it works fine.
The association of the device to the RM JTAPI user is made and double-checked. Do I need to do something else? I cannot assign the UDPs to this user because UDPs cannot be assigned to Application users.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...