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New Member

Probleme with JTAPI version just after installation

Do you how to solve this message?

"An error has occurred while trying to resynchronize the Cisco JTAPI Client"?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

Re: Probleme with JTAPI version just after installation

If you see an error window you should try doing following

1. Download JTAP Client from Call manager Plugins and install it on IPCC.

2. Create c:\winnt and copy java folder there.

Now resync Hope it will resolve your issue.

Regards,

Iftikhar

If this helps kindly rate the post

2 REPLIES
New Member

Re: Probleme with JTAPI version just after installation

Are you using CRS Administration or Unified CCX Administration?

New Member

Re: Probleme with JTAPI version just after installation

If you see an error window you should try doing following

1. Download JTAP Client from Call manager Plugins and install it on IPCC.

2. Create c:\winnt and copy java folder there.

Now resync Hope it will resolve your issue.

Regards,

Iftikhar

If this helps kindly rate the post

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