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New Member

Process to make ICM services down.

Hi All,

Tomorrow we are having a major netwokr activity during that time all our ICM servers will lose the network connectivity.

Before activity start I am going to stop ICM services from all servers (PG-1, PG-2, Rogger A, AW) for precuation.

Please let me know what is the correct order  to stop the ICM services from these servers.

We are having Side A and B setup. Activity is going to happen at Side A location where we are having Rogger-A, AW, PG-1 & PG-2 of Side A.

There will be no disconnection on private link.

Regards,

Santosh Mhaske

2 REPLIES
New Member

Re: Process to make ICM services down.

i think it will be safer to shut down the systems and below process can be of help:

  • CCMPG's      stopped the services and shutdown the systems
  • CVP's      stopped the services and shutdown the systems
  • VRUPG's      stopped the services and shutdown the systems
  • HDS stopped the services and shutdown the system
  • dialers      stopped the services and shutdown the system
  • Logger      stopped the service and shutdown the system
  • Router      stopped the service and shutdown the system
  • CCM's      first stopped the subscribers and then publisher
  • Mediasrver      shutdown the system
  • Support      tool shutdown the system
Nnamdi
New Member

Re: Process to make ICM services down.

Hi,

Router process should be shutdown first to ensure call processing has moved over to the side.

Logger process should be shutdown second to ensure all call records have been written to the database.

After that PG's and AW

When restarting start Logger, then Router, then PG's and AW.

JD

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