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Prompt Before the Reject Step in IPCC

Hi,

I?m trying to Play a Prompt Before Reject a call to inform the caller but isn?t working

Anybody knows if I have to Accept the call before I use the Play Prompt Step ?

Thanks in Advanced

1 REPLY
Hall of Fame Super Silver

Re: Prompt Before the Reject Step in IPCC

Yes, you always want to begin a script with Accespt step.

Chris

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