11-28-2006 01:28 PM - edited 03-14-2019 12:18 AM
Is there a way to pull a call back after the agent has finished the call and send it back to another IVR? This would be used for a phone survey.
12-04-2006 10:08 AM
This URL should help you:
http://www.cisco.com/en/US/products/sw/custcosw/ps1844/tsd_products_support_integrated_systems_documentation_list.html
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